Shipping & Delivery Policy
General Delivery Guidelines
Upon confirmation of your order, we will contact the recipient to confirm the delivery address and ensure they will be home to accept the delivery or provide access to their unit.
If the recipient/customer requests the gift be left at the door, they will assume all liability. We will not be responsible for missing or damaged product due to this request.
We are not able to guarantee delivery at a specific time. You may request a time frame in the delivery instruction box at checkout, and we will do our best to accommodate your request.
Shipping Estimations
When you place an order, we will estimate shipping and delivery dates based on product availability and the shipping method selected. Delivery estimates may appear during checkout depending on the provider.
We can ship to virtually any address worldwide. Please note that some products may have restrictions and may not be available for international shipping.
Shipping rates are weight-based. Item weight is listed on the product page. We follow shipping carriers' rounding policy by rounding up to the nearest full pound.
Pickup in-store option is also available.
Estimated Ground Courier Transit Times (Canada)
| Region | Major Cities | Rural Areas |
|---|---|---|
| BC / Alberta | 1 - 2 days | 2 - 4 days |
| Saskatchewan / Manitoba | 2 - 3 days | 3 - 5 days |
| Ontario / Quebec | 3 - 5 days | 5 - 7 days |
| NL, NS, NB & PEI | 5 - 7 days | 7 - 10 days |
| Yukon & NWT | 7 - 10 days | 7 - 16 days |
USA Shipping
Transit times to the United States vary by state. Our team will contact you directly with the estimated shipping cost.
Same-day Delivery (Greater Vancouver Area)
| Location | Rate |
|---|---|
| Greater Vancouver & Richmond | $11.75 |
| University Endowment Lands | $22.50 |
| Burnaby, New Westminster | $16.50 |
| Delta | $19.50 |
| North Vancouver | $21.00 |
| Coquitlam, Port Coquitlam, Port Moody | $24.60 |
| Langley Township, Surrey | $28.00 |
Overnight shipping is also available. Please contact us for a quote.